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Hotel operations. Clearer control.

Know what’s happening in your hotel. Keep control of the details.

A room gets moved. A guest asks for a discount. Housekeeping needs to know what to clean. Accounts needs to know what was paid. Zikora connects these everyday workflows, so your team can work from the same record and managers can see the activity behind the day’s numbers.

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Launching across different markets · Designed for independent hotel operations

  • A traceable money record
  • Rooms tied to the work
  • Daily visibility
The Zikora dashboard: today's arrivals and departures, rooms occupied, and room status.
Sample data

A hotel day has too many handovers

When reservations, the front desk, housekeeping and accounts work from separate records, small gaps become difficult questions.

  • Was that discount approved?

    A guest asks for a reduction. The desk agrees. Later, nobody can say who allowed it.

  • Has the room actually been cleaned?

    A guest moves rooms. The front desk thinks the old room is ready. Housekeeping was never told.

  • Was the payment recorded, and what is still owed?

    Money changes hands at the desk. By the end of the day, the figures do not match what people remember.

Zikora brings the key workflows together, with records and responsibilities that are easier to follow.

  • Put the money trail in order

    Record charges and payments against guest folios. Keep issued invoices unchanged. When a correction is needed, use a linked adjustment, reversal or refund instead of silently overwriting the original entry. Selected discounts, refunds and reversals require approval from another authorised person.

  • Keep room status connected to the work

    When a guest checks out, a cleaning task can open automatically. Housekeeping can take the task on a phone browser, mark it done and have another team member inspect it. If maintenance makes a room unavailable, the room can be blocked from sale while the issue is being handled.

  • See the day, not just the bookings

    Review occupancy, average daily rate, RevPAR, revenue by charge code, payments, outstanding balances, ageing and collections. Export supported reports to CSV and prepare an owner summary or an accountant brief.

A clearer handover between teams

Each team works from the same record, and managers can see the activity behind the day's numbers.

Front desk

Work from arrivals, in-house guests and departures.

Cashiers

Open a shift with a float, record collections, count and close the shift.

Managers

Review activity and see which balances still need attention.

Designed for the realities of hotel operations

Zikora is designed to support the practical demands of hotel operations, with configurable tax and service-charge settings. Tax treatment and configuration should be confirmed with your accountant before use.

Explore the platform

  • Reservations

    Bookings, holds and groups, with a last-room safeguard.

  • Front desk

    Arrivals, walk-ins, room moves, extensions and departures.

  • Folios and cashiering

    Charges, payments, tax lines, invoices and cashier shifts.

  • Housekeeping and maintenance

    Cleaning tasks, inspections, tickets and room blocks.

  • Approvals

    Roles, limits and a second check on selected decisions.

  • Reports

    Daily figures, outstanding balances and collections.

Accountability built into the workflow

  • Changes leave a trail

    Payments and issued invoices keep their history. Corrections are linked entries.

  • Sensitive actions need a second person

    Selected discounts, adjustments, reversals and refunds need another authorised person.

  • Hotel data is separated

    Each hotel's data is kept apart from other hotels' data. The current database is hosted in Ireland.

Read how Zikora handles security and data

Try Zikora on your own hotel.

Create your hotel, add your rooms and run your front desk for 60 days. Every feature, no card needed.

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